FAQs

Frequently Asked Questions

Have questions? We've got answers. If you don't find what you're looking for, feel free to contact us.

Where do you ship to?

We ship across the United States.

How long does shipping take?

Shipping times vary by product and warehouse location. Orders typically arrive within 5–14 business days.

How do I track my order?

Visit our Track My Order page and enter your order number.

What is your return policy?

Your satisfaction is our priority. If you're not happy with your purchase, email us at hello@shopskyfindscompany.com with your order number and reason for return. If your item arrives damaged or defective, just send us a photo and we'll send a replacement or issue a full refund — no return required. Approved refunds are processed within 10 business days to your original payment method. Please note: gift cards and final sale items are non-returnable.

How do I contact support?

Email us at hello@shopskyfindscompany.com — we respond within 24 hours. You can also visit our Contact Us page.